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Questions to ask your Doctor

QUESTIONS TO ASK YOUR DOCTOR

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Quite often when you visit the doctor and are asked, “Do you have any questions?”, you draw a blank. This is a very normal reaction. You may be visiting your physician for a specific problem but have other questions in regards to your health and medication. You focus on the reason for your visit and forget incidental questions. A good way to avoid this is to make a list before you leave for the doctor’s office.

Some things to put on your list could be:

  • What would I like to know by the end of the visit
  • Ask important questions first and take notes
  • Make a list of your symptoms, questions, concerns and any past experiences with your problem. The symptom that is forgotten may well be the definitive one for diagnosis
  • If you are prescribed medication, ask the name and what you are taking it for
  • Are there alternatives other than medication
  • Is there a way I can combine or reduce the number of meds I am taking
  • What will happen if I don’t take the medication
  • Are there any side effects or reactions I should report immediately
  • Do you want me to report back to you once medication is finished
  • Can medication be taken in any other form (ie: have trouble swallowing pills)
  • Is there anything I should avoid doing while on this medication ie driving, air travel, exercise

imageIf questions come to mind after your visit to the doctor and/or pharmacist who fills your prescription and you are unable to contact either, Health Links is a telephone health information service throughout Manitoba. It is available 24 hours a day, seven days a week. Specially skilled nurses offer health information and support to people who require assistant. They may also help callers decide if they need further help, such as an urgent care centre or an emergency department.

Call Health Links/Info Sante
Winnipeg: 204-788-8200
Toll-free: 1-800-315-9257image

Bus Tour to Winkler July 13, 2016

Still seats left!!!!   You can still register for this fun bus tour to the Winkler MB Pembina Threshermen’s Museum.  On July 13th, the bus departs from the Headingley Community Centre at 10am and returns at 430pm.

Pembina bus trip poster-July 2016

Useful Phone Numbers

USEFUL PHONE NUMBERS ALL IN ONE POST

So often, we have questions, but, have no idea who to call for clarification or answers. Listed below is contact information for a number of very useful programs and services that could provide those much needed answers:

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Drug Programs Information Network (DPIN), Manitoba Health – Insured Benefits Branch

Phone: 204-786-7101       Toll-free: 1-800-392-1207

 

Pharmacare Line

Phone: 204-788-2506 (English)        204-788-2520 (French)

 

Pharmacare Program

Phone: 204-786-7141        Toll-free: 1-800-297-8099

 

Medication Information Line for the Elderly

Phone: 204-474-6493        Hours of Operation: 9:30am – 2:30pm

 

Seniors Information Line

Phone: 204-945-6565        Toll-free: 1-800-665-6565

Hours of Operation: 8:30am – 4:30pm

 

Health Links/Info Sante

Phone: 204-788-8200        Toll-free: 1-800-315-9257

 

Info Health Guide to Health Services in Manitoba

www.gov.mb.ca/healthguide

Phone: 204-786-7105        Toll-free: 1-800-392-1207

 

Medic-Alert

Toll-free: 1-800-668-1507

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Volunteer BBQ June 15th

HSSI just celebrated 20 years in operation.
20 YEARS! 

Time flies when you are having fun.

P1090284On June 15th, anyone who has ever volunteered for HSSI was invited to a Volunteer Appreciation BBQ. The event was very well attended and all enjoyed a terrific dinner and many door prizes, followed up with cake and ice cream.

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An added bonus to the evening were cleverly crafted Headingley-themed centerpieces for each table. Marion Templeton, you outdid yourself on these. They were the talk of the event.

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A very heartfelt thank you to RBC, Roblin & Harstone branch, for providing HSSI with the opportunity to access a grant that provided the funding for this event. Along with this, 5 RBC employees came out and volunteered their time and energy to make this evening the success that it was.

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Alzheimer’s Communication Tips

COMMUNICATING WITH A PERSON WHO HAS ALZHEIMER’S OR ANOTHER DEMENTIA

 

Jigsaw puzzle, of senior man, falling apart

 

How you communicate can make a big difference, especially to someone with damage to the communication centres of their brain. Incorporating some of the following communication tips is a great way to provide positive support.

In the early stages…

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  • Be patient
  • Give the person time to express themselves
  • Don’t interrupt
  • Be supportive
  • Don’t talk about the person as if they are not there
  • Don’t be condescending
  • Don’t be patronizing
  • Avoid asking questions that rely on their memory
  • Try communicating simple reminders like sticky notes
  • Limit distractions as much as possible
  • Find a quiet place to talk to minimize distractions
  • Avoid criticizing, correcting or arguing
  • Look beyond words, watch body language to understand what the person is experiencing and/or expressing

In later stages, as communication becomes more difficult…

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  • Approach the person calmly from the front
  • Make eye contact
  • Identify yourself clearly
  • Avoid sudden movements, which may frighten them
  • Call the person by name
  • Use short, simple sentences
  • Ask one question at a time and wait for a response
  • Ask simple ‘yes’ or ‘no’ questions (Instead of ‘What would you like to wear?’ say ‘Would you like to wear this?’)
  • Avoid vague references ie ‘Put it over there’. Try saying ‘Put it on the table’
  • If repeating yourself, use exactly the same words but speak more slowly. If you are still not understood, rephrase using shorter, simpler sentences
  • Give visual clues by pointing to the object you are talking about
  • Ask the person to point or gesture if they cannot find the right words or expression
  • Pay attention to your body language and facial expressions as your loved one may pick up on stress or anxiety, which may impact the mood they are in

Practice makes perfect; using the above techniques will take time and practice so be patient with yourself.

Reviewing these techniques often will help along the journey to ensure supportive communication.

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Where to find community support?

  • www.alzheimer.ca
  • Your local library
  • Your family doctor
  • Your pharmacist
  • Senior health fairs
  • The Internet
  • Your local health authority or community access centre:
    Health Canada General Inquiry
    1-866-225-0709
    www.hc-sc.gc.ca/hcs-sss/delivery-prestation/ptrole/index-eng.php#a1

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